Client confidentiality demands better than one phone, one person
Case management systems, e-filing portals, document management platforms — your firm's most sensitive accounts shouldn't depend on a single authenticator app on one person's device.
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Sound familiar? You're not alone.
- ABA guidelines require reasonable security measures including MFA.The ABA Model Rules of Professional Conduct require lawyers to make reasonable efforts to prevent unauthorized access to client information. Using one person's personal phone as the sole 2FA device for firm accounts doesn't meet that standard.
- Case management, e-filing, and doc management all need 2FA.Clio, MyCase, PACER, NetDocuments, iManage — every platform your firm relies on now requires or strongly encourages 2FA. Each one has its own code on someone's personal device, creating bottlenecks across the firm.
- Multiple attorneys and paralegals need shared firm accounts.Partners, associates, and paralegals all need access to the same firm accounts. When only one person has the 2FA code, everyone else waits — or worse, codes get shared over text and email.
- Can't prove access is controlled.A client asks who accessed their case documents. A bar association inquires about your security practices. You have no logs, no audit trail, no way to demonstrate that access is actually controlled.
These shouldn't keep you up at night
But if you've run a law firm long enough, at least one of these has already happened to you.
The Filing Deadline
A filing deadline is tomorrow. The attorney with e-filing portal access is in court all day. The paralegal needs to submit documents but can't get past 2FA. The deadline doesn't care about your access problems.
The Client Inquiry
A client asks who accessed their case documents last month. You have no answer. No logs, no trail, no way to prove who did what. Attorney-client privilege demands better, and the client knows it.
The Associate Departure
An associate leaves for another firm. They had access to case management, e-filing, document management, and client communication platforms — all with 2FA on their personal phone. Resetting everything takes days. The exposure window is unacceptable.
Built for the way law firms actually work
Client confidentiality is non-negotiable. Your 2FA management should reflect that.
ABA compliance confidence
Demonstrate reasonable security measures with centralized, auditable 2FA access. No more codes on personal phones. No more security gaps you can't explain to the bar.
Organized vaults per client matter
Keep every client matter's 2FA codes in their own vault. Case management, e-filing, document platforms — everything structured by client and matter for easy access.
Complete access audit trail
Full logs of who accessed which code and when. When clients or the bar ask about access controls, you have a clear, documented answer ready.
Immediate revocation
Attorney or paralegal departing? Revoke access to all relevant vaults in one click. No resetting 2FA on every platform. No exposure window.
Your clients trust you with their most sensitive matters. Manage that trust securely.
Give your firm the tools to handle 2FA codes the right way — with the security and control that client confidentiality demands.
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Every minute spent chasing a 2FA code is a minute not spent on your client's case.
Law firms already manage their authenticator codes with el2FA. Set up your firm in under 3 minutes.
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